Customer Care | Signature Kitchen Suite

Customer Care

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Customer Care

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Registration has its benefits

Register your Signature Kitchen Suite products with us today.

Register now

SKSDR360GS

Registration has its benefits

Register your Signature Kitchen Suite products with us today.

Register now

SKSDR360GS

Registration has its benefits

Register your Signature Kitchen Suite products with us today.

Register now

SKSDR360GS

Cooking with Technology

From our ThinQ™ App with proactive ThinQ Care, to our exclusive Wine Cave Technology™ and Smart Knobs with built-in timers, we count on cutting-edge thinking to make sure you have every innovation you need to stay True to Food.

SmartThinQ_Resized

Cooking with Technology

From our ThinQ™ App with proactive ThinQ Care, to our exclusive Wine Cave Technology™ and Smart Knobs with built-in timers, we count on cutting-edge thinking to make sure you have every innovation you need to stay True to Food.

SmartThinQ_Resized

Cooking with Technology

From our ThinQ™ App with proactive ThinQ Care, to our exclusive Wine Cave Technology™ and Smart Knobs with built-in timers, we count on cutting-edge thinking to make sure you have every innovation you need to stay True to Food.

SmartThinQ_Resized

Outstanding warranty

You’ll be backed by one of the best policies in the industry. Our limited 3-year warranty covers all parts and labor.

warranty

Outstanding warranty

You’ll be backed by one of the best policies in the industry. Our limited 3-year warranty covers all parts and labor.

warranty

Outstanding warranty

You’ll be backed by one of the best policies in the industry. Our limited 3-year warranty covers all parts and labor.

warranty

Our 5-day Repair Promise

With our 5-Day Repair Promise* if anything goes wrong that is covered under the warranty, repair service will be initiated with the goal of completing the repair service within 5 days. If your appliance cannot be repaired within 5 days, we will work with you to provide a solution that meets your needs, up to and including replacement if necessary**. 

*Currently applicable to regions where service centers are nearby.
**Available through the length of the product warranty. Upon product registration.

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Our 5-day Repair Promise

With our 5-Day Repair Promise* if anything goes wrong that is covered under the warranty, repair service will be initiated with the goal of completing the repair service within 5 days. If your appliance cannot be repaired within 5 days, we will work with you to provide a solution that meets your needs, up to and including replacement if necessary**. 

*Currently applicable to regions where service centers are nearby.
**Available through the length of the product warranty. Upon product registration.

town_range_top_feature_1440_1280_1

Our 5-day Repair Promise

With our 5-Day Repair Promise* if anything goes wrong that is covered under the warranty, repair service will be initiated with the goal of completing the repair service within 5 days. If your appliance cannot be repaired within 5 days, we will work with you to provide a solution that meets your needs, up to and including replacement if necessary**. 

*Currently applicable to regions where service centers are nearby.
**Available through the length of the product warranty. Upon product registration.

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Concierge Service

We believe every meal that goes by without the tools you need is a wasted opportunity. That’s why we’ve developed our Concierge Service to keep you cooking.

Concierge Service

We believe every meal that goes by without the tools you need is a wasted opportunity. That’s why we’ve developed our Concierge Service to keep you cooking.

We’re here to help

Whether it’s registering your products, scheduling maintenance, or offering simple advice – you’ll be matched with your personal, dedicated service representative who can help with everything you need.

Repairs scheduled within 24-48 hours

Our repair technicians keep their trucks well-stocked so there’s no waiting for parts – one appointment and the repair is complete. And you can count on a two-hour appointment window, where available, with a courtesy alert within 30 minutes of arrival time.

TelePresence service

Want us to take a look at something for you? No problem, your smartphone makes it easy to solve many of your concerns remotely.

Download Library

Brochures, specifications, installation manuals, and more – get to know Signature Kitchen Suite refrigerators better with the click of a button.

Download Library

Download Library

Brochures, specifications, installation manuals, and more – get to know Signature Kitchen Suite refrigerators better with the click of a button.

Download Library

Questions? We’re happy to help.

Questions? We’re happy to help.

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Get in touch

Whether it’s registering your products, scheduling maintenance, or offering simple advice, a dedicated service representative is here to help.

Mon-Fri: 8:00 AM – 6:00 PM CST
Sat: 8:00 AM - 5:00 PM CST
Sunday: CLOSED